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Privacy Policy

Effective Date: 1/01/2023

Last Updated: 01/07/2025

Vanity Chest ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.thevanitychest.ae] or make use of our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

When you make a purchase, sign up, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Delivery Address

  • Billing Address

  • Payment Details (processed securely via third-party payment gateways)

  • Any special instructions you provide

1.2 Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the site

  • Referring URLs

  • Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver gifts to the correct recipient

  • Send order confirmations and shipping updates

  • Respond to customer inquiries

  • Improve our website and user experience

  • Send promotional emails (only with your consent)

  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Delivery Partners: To deliver your orders

  • Payment Gateways: For secure payment processing

  • Service Providers: For website hosting, analytics, and marketing (all under confidentiality agreements)

  • Legal Authorities: If required by UAE law or legal process

4. Your Rights

Under the UAE PDPL, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your personal data (subject to legal and operational requirements)

  • Withdraw consent for processing (where applicable)

To exercise your rights, please contact us at: privacy@vanitychest.ae

5. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and tax obligations

  • Resolve disputes and enforce our agreements

6. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Improve your browsing experience

  • Track site performance and usage analytics

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect functionality.

7. Security of Your Information

We implement industry-standard security measures to protect your personal data. However, no system is 100% secure. We encourage you to keep your passwords secure and avoid sharing personal details over unsecured networks.

8. International Transfers

If your information is transferred outside the UAE (e.g., to our hosting providers), we ensure it is protected in accordance with applicable data protection laws.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this policy or our data practices, please contact us:

Vanity Chest

Email: support@vanitychest.ae

Website: [www.thevanitychest.ae]

Location: Dubai, United Arab Emirates